Subscription Issue:

Home Forums I need help Subscription Issue:

This topic contains 1 reply, has 2 voices, and was last updated by  tg_support 2 weeks, 2 days ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #800

    amirkhan234234516gmailcom
    Participant

    I have purchased the monthly subscription plan but in my account it shows i dont have any subscription.
    Can anyone tell me whats happening.

    #801

    tg_support
    Keymaster

    Hello!

    We have checked it and it seems you have 2 accounts created in Themes Generator with different emails.

    Since you have made the payment with a different email address/account combo, we will create a manual order to upgrade your current account.

    You should be able to log in as premium in 30 minutes (you will need to log out and log in again).

    Thank you very much.

    Kind regards.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.