Subscription Issue: Home › Forums › I need help › Subscription Issue: This topic contains 1 reply, has 2 voices, and was last updated by tg_support 2 months, 2 weeks ago. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts May 3, 2019 at 10:22 am #800 amirkhan234234516gmailcomParticipant I have purchased the monthly subscription plan but in my account it shows i dont have any subscription. Can anyone tell me whats happening. May 3, 2019 at 11:13 am #801 tg_supportKeymaster Hello! We have checked it and it seems you have 2 accounts created in Themes Generator with different emails. Since you have made the payment with a different email address/account combo, we will create a manual order to upgrade your current account. You should be able to log in as premium in 30 minutes (you will need to log out and log in again). Thank you very much. Kind regards. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic.