They charged me for the month but my account is free

Home Forums I need help They charged me for the month but my account is free

This topic contains 1 reply, has 2 voices, and was last updated by  tg_support 3 months, 1 week ago.

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  • #4648

    camm56hotmailcom
    Participant

    I can’t contact support because it says I’m not a premium.
    I have sent emails but you do not answer the terrible service they offer.
    if you have problems you are alone but well they charge on time.
    Damn the day I got into this crap.

    #4842

    tg_support
    Keymaster

    Hello.
    We replied to your emails 24 hours after the first ticket was received.
    You did not uncheck your subscription renewal, you did it after the payment was charged.
    Our system does not allow us to charge anything to free accounts.
    Kind regards.

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