How enable UTF-8

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This topic contains 12 replies, has 2 voices, and was last updated by  tg_support 6 years, 6 months ago.

Viewing 10 posts - 1 through 10 (of 13 total)
  • Author
    Posts
  • #2178

    adminsuperwebycz
    Participant

    Hi,

    please help. I have two questions.

    1,How enable UTF-8 (czech) in text mode and links.
    2,How enable edit mode in links?

    View post on imgur.com

    thank you

    #2193

    tg_support
    Keymaster

    The encoding should show utf8 “weird” chars OK by default, check this screenshot:

    utf8

    Did you edit the theme source files with any text editor? Some text editors may change your encoding when you save the file.

    If that is not the case, please, send us your .txt exported file to hello(at)themesgenerator.com so we can check it.

    About editing links directly in WordPress, it is still in our to-do list, since WordPress customizer does not allow us to edit links and we would need to code a workaround.

    Thank you!

    #2198

    adminsuperwebycz
    Participant

    I wrote the text in Czech directly on your website in the editor.

    View post on imgur.com

    Bad encode is after export to wordpress.

    I send *.txt files to your mail.

    thank you

    #2199

    adminsuperwebycz
    Participant

    I’ve done some tests and see if the problem is just with links. The text box is ok

    View post on imgur.com

    #2208

    tg_support
    Keymaster

    Thanks for the tests!
    We have replied your email with a solution that has been working in our side.
    Please, kindly reply the email when you can test it.
    Kind regards.

    #2225

    adminsuperwebycz
    Participant

    Your fix works, please implement it into an online editor.

    thank you

    #2232

    tg_support
    Keymaster

    Does it still happens if you create a new theme or edit any theme from the library?

    We sent you that file because we were not able to replicate the problem.

    When we write Czech characters in any new link, it still shows fine after exporting into WordPress. So the solution was to delete your links and create new ones.

    We were only able to see the problem in the links that you created. If we do the same: create a new link from scratch (even in the .TXT you sent) the problem disappears in WordPress.

    Waiting your reply, thanks!

    #2315

    adminsuperwebycz
    Participant

    Unfortunately the only option is to edit it manually in a txt file. Upload to your server and re-export.

    #2317

    tg_support
    Keymaster

    Thanks for replying.

    Could you maybe video capture your screen and show us the problem starting from a new design? (you can send it by email if you do not want to post it here)

    You can use a free software to screen capture like: https://screencast-o-matic.com/screen-recorder

    We are unable to replicate the problem, we try everything but we only see the problem in the links if we use the same .txt file that you sent us by email.

    Seeing what you are doing exactly could help. Maybe your browser, language settings or keyboard config is what causes the character encoding problem.

    About your second question (editing links in WP) we are working on a new improvement that should be available during the next week (screenshot below).

    Thanks for your patience and feedback!

    editing links

    #2372

    adminsuperwebycz
    Participant

    I make video with UTF-8 error

    Video

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