How enable UTF-8

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This topic contains 12 replies, has 2 voices, and was last updated by  tg_support 3 months, 2 weeks ago.

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  • #2373


    Thanks a lot for helping us troubleshooting this!

    Two questions about the video:

    – Do you see the error if you export a new theme from an empty document?
    – What browser and OS are you using?

    Thanks again, I hope we can replicate it with your help!

    Kind regards.



    – Sorry, I do not understand the question. What do you mean by an empty document?
    – I have Linux Mint and browser is Firefox

    thank you



    With the first point, I mean, not to use your current document (Beauty Salon modification) but trying another theme from the library or a a new theme from scratch.

    I think that your current file encoding is wrong, and the problem should not appear if you use for example Autumn template (or any other).

    Can you try the same with Autumn template?

    Thank you very much for your patience!

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